Only the front desk can handle your pet's arrival and/or departure during published front desk hours. The front desk opens and closes promptly at the following times, with no exceptions:
Monday - Friday 7:30 am - 6:30 pm
Weekends By appointment only
Indulge Pet Resort observes all federal holidays, the front desk is not staffed for arrivals or departures on New Years Day, MLK Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day.
2020 PEAK DATES:
Peak rates of an additional $15 per day will be charged during peak season stays. The above dates also have other terms and conditions and apply to our peak season cancellation policy, which can be seen on our policy page here.
Peak rates of an additional $10 per day will be charged during all summer stays. The above dates also have other terms and conditions and apply to our peak season cancellation policy, which can be seen on our policy page here.
HOLIDAYS AND PEAK DATES
FRONT DESK HOURS
In order to allow housekeeping ample time to properly sanitize and prepare each kennel for its next guest, our checkout time is 11 am. Please make every attempt to notify the front desk in the event of a late checkout. Checkouts after 11 am will be charged a $45 late checkout fee, unless your dog is scheduled for daycare, in which case the fee is waived and you have until 7 pm to check out. Please note there is no daycare on the weekends.
CHECK-IN & CHECKOUT
Check-in time is 2 pm - 6 pm on weekdays and by appointment only on Saturdays. We can accommodate earlier check-ins with an early arrival fee of $45 unless your dog is scheduled for daycare, in which case the early arrival fee is waived. For information about daycare, please click here. We do not offer daycare on Saturdays, so all check-ins must be before noon.
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240 Central Street, Berlin, MA, United States