Only the front desk can handle your pet's arrival and/or departure during published front desk hours. The front desk opens and closes promptly at the following times, with no exceptions:
FRONT DESK HOURS
In order to allow housekeeping ample time to properly sanitize and prepare each kennel for its next guest, our checkout time is 11 am.
Please make every attempt to notify the front desk in the event of a late checkout. Checkouts after 11 am will be charged a $45 late checkout fee, unless your dog is scheduled for daycare, in which case the fee is waived and you have until 6:30 pm to check out.
Please note there is no daycare on the weekends.
CHECK-IN & CHECKOUT
Monday - Friday 7:30 am - 12:00 pm
1:00 pm - 6:30 pm
Weekends By appointment only
Check-in time is 2 pm - 6 pm on weekdays and by appointment only on Saturdays. We can accommodate earlier check-ins with an early arrival fee of $45 unless your dog is scheduled for daycare, in which case the early arrival fee is waived. For information about daycare, please click here. We do not offer daycare on Saturday, so all check-ins must be before noon.
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240 Central Street, Berlin, MA, United States